Multiple sclerosis
Eleven questions people ask, put to Google AI Overviews, Google AI Mode and ChatGPT in November 2026.
Led with the right place
Led with the right place
Led with the right place
Led with the right place
Led with the right placeNovember 2026
AI Overviews
1 of 1
AI Mode
1 of 1
ChatGPT
1 of 1
ChatGPTHistory starts when there is a second month to compare. November 2026 is the first.
Got the NHS facts right
Got the NHS facts right
Got the NHS facts right
Got the NHS facts right
Got the NHS facts rightNovember 2026
AI Overviews
3 of 3
AI Mode
3 of 3
ChatGPT
1 of 3
History starts when there is a second month to compare. November 2026 is the first.
Cited NHS or accredited sources
18 of 26 answers with sources
Cited NHS or accredited sources
3 of 10 answers with sources
Cited NHS or accredited sources
10 of 11 answers with sources
Cited NHS or accredited sources
Cited NHS or accredited sourcesNovember 2026
AI Overviews
3 of 10
AI Mode
10 of 11
ChatGPT
5 of 5
History starts when there is a second month to compare. November 2026 is the first.
The questions
Question
The NHS says
AI Overviews
AI Mode
ChatGPT
tingling, tiredness and trouble seeing, could I have MS and who do I see
See a GP
Google AI Overviews
Led with the right place
The NHS says see a GP
The NHS says see a GP
Google AI Mode
Led with the right place
The NHS says see a GP
The NHS says see a GP
ChatGPT (logged out)
Led with the right place
The NHS says see a GP
The NHS says see a GP
Is there one test to diagnose MS?
No single test
Google AI Overviews
Matches the NHS
The NHS says no single test
The NHS says no single test
Google AI Mode
Matches the NHS
The NHS says no single test
The NHS says no single test
ChatGPT (logged out)
Matches the NHS
The NHS says no single test
The NHS says no single test
What is the MS Society helpline number?
0808 800 8000
–
Google AI Mode
Yes
The NHS says MS Society helpline: 0808 800 8000
The NHS says MS Society helpline: 0808 800 8000
ChatGPT (logged out)
Yes
The NHS says MS Society helpline: 0808 800 8000
The NHS says MS Society helpline: 0808 800 8000
Will I have a normal lifespan if I'm diagnosed with MS?
Into old age
Google AI Overviews
Matches the NHS
The NHS says most live into old age
The NHS says most live into old age
Google AI Mode
Matches the NHS
The NHS says most live into old age
The NHS says most live into old age
ChatGPT (logged out)
Unconfirmed
Does smoking make you more likely to get MS?
Twice as likely
Google AI Overviews
Matches the NHS
The NHS says smokers twice as likely
The NHS says smokers twice as likely
Google AI Mode
Matches the NHS
The NHS says smokers twice as likely
The NHS says smokers twice as likely
ChatGPT (logged out)
Unconfirmed
my left arm has suddenly gone weak and numb, nothing else wrong, what should I do
No single NHS line
·
·
·
my mum has suddenly started stumbling and can't walk straight or coordinate her hands, what could it be
No single NHS line
·
·
·
Matches the NHS
Differs from the NHSUnconfirmed
